Returns
As we are a small local business, we unfortunately cannot offer returns, simply due to change of mind. So, we kindly ask you to please choose carefully when you order.
We take extreme care to hand pick, inspect and package all of our orders, however, should any of your products arrive faulty or damaged, we will absolutely offer a replacement product free of charge. To organise a replacement item, please email info@seraphicthebrand.com with your order number, a description and photographic evidence of damages and our owner will respond personally to you in order to resolve! xx